Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Holistic Facility Management relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
USER(S) ELIGIBILITY
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Ahmedabad taxi Services provided by Holistic Facility Management.
Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, the user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.
Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, the user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.
Amendment To User(s) Agreement
Holistic Facility Management may change, modify, amend, or update this agreement from time to time without any prior notification to user(s), and the amended and restated terms and conditions of use will be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continued use of the Services will signify your acceptance of the changed terms.
Terms & Conditions for use of taxis
Smoking or consuming any kind of intoxicants inside the Taxi. The driver has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the driver, or is causing a nuisance.
Littering the Taxi
Soiling or damaging the seats and/or any other interiors of the Taxi.
Misusing, soiling, or damaging any of the devices (technical/non-technical) in the taxi.
Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
Asking the driver to board more than 4 adults in the taxi. The rules under which the taxi services are provided by the Company stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the driver to allow more than 4 adult passengers in the taxi. The driver has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
Pressurizing the driver to overload the boot space of the taxi with luggage. The customer shall not be generally allowed to use the seating area of the taxi for placing any kind of luggage.
The customer agrees and acknowledges that the use of the Services offered by Company is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability, and fitness for any purposes are excluded to the fullest extent permitted by law.
Without prejudice to the above, the Company makes no representation or warranties that:
The Services will meet the customer’s requirements.
The Services will be uninterrupted, timely, secure, or error-free
The Services will be uninterrupted, timely, secure, or error-free
howsoever caused or suffered by the Customer arising out of the use of taxi service offered by Company or due to the failure of Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer’s non-compliance with the Services’ recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tale-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above-mentioned systems.
The Company will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
There shall be extra charges for far-off locations & toll charges as well.
If any passenger misses the train or flight or bus, Company will not be liable for any compensation. The customer shall make an alternate arrangement if the cab has not reached due to any reason
Terms of Service
After completion of the journey, the customer is expected to fill a Duty slip, stating his/her experience with Holistic Facility Management. Moreover, it will serve as proof confirming your avail of service failing which no complaints or disputes will be entertained further. Drivers provided by Holistic Facility Management to you will drive as per the driving recommendations of the local transport authority only. Parking charges, toll charges, state taxes, entry fees, etc. to be paid by the customer and these will not be deducted under any of our discount offers/coupons, festival bonanza, etc.
Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request the driver to make the air condition operational in the aforementioned cases.
Any form of discounts are only applicable only on the basic fare and cannot be made available on extra charges like toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, driver allowance, parking, night charges, unless specified.
The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
Customers are expected to produce the voucher provided to them at the time of availing our services. Failing of which Holistic Facility Management reserves the right to cancel the booking. Producing the voucher will have the implication that you are agreeing to all of the terms & conditions stated in the voucher.
When a customer produces the booking voucher provided to him earlier, it implies that he has read and understood all terms & conditions mentioned herewith and agrees on all of them
Airport Pick/Drop, Railway Pick/Drop, and local car rental services are valid only within city limits. For the aforementioned car rental services, any request for outstation travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.
Unless specified otherwise, all meter readings/distances/timings will be calculated to and from our vendors’ garage to garage.
Distances between two locations (points) be it an intercity distance or from vendors garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.
The customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 30 minutes from the scheduled pick-up time.
All bookings under consideration are on a calendar day basis i.e. from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pickup time is 5:00 p.m., the booking will be valid till 1st Jan 11:59 p.m. and not 2nd Jan 5:00 p.m.
All bookings under consideration are on a calendar day basis i.e. from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pickup time is 5:00 p.m., the booking will be valid till 1st Jan 11:59 p.m. and not 2nd Jan 5:00 p.m.
Cabs that are booked for outstation (any or all of Round trip & multicity) cannot be used for local travel. As an example if a customer books a cab from Ahmadabad to Mumbai then to Pune and back to Mumbai for a period of 3 days in total & has a predefined Km limit of 750 Kms and he returns back to Ahmadabad on the second day & has a balance Km limit of 50 with one day remaining, in spite of this he is not entitled to consume this 50Kms for local travel in Mumbai (Source city), however, the customer can travel from Mumbai to some other city outside city limits of Mumbai (say Thane) & consume the remaining 50 Kms or more than this by paying additional charges.
One-way car rental services have all travel charges like toll, taxes, etc applicable when the vehicle returns back to its original location (garage) after dropping the customer to his destination. For example, if a customer avails one-way car rental service from Ahmadabad to Mumbai, he will have to pay all charges applicable while the vehicle returns back from Mumbai to Ahmadabad. The total charges to be borne by the customer for this return trip will be slightly lower than the charges for the first trip i.e. from Ahmadabad to Mumbai.
If needed, a customer can amend his booking from one way to round trip or from one way to multi city while his travel is in progress. A request for amendment while mentioning the CRN number & reason for amendment has to be made to the support team at Holistic Facility Management by reaching them on 9979549457. Whether or not to make an amendment as per the request of the customer solely rests with our support team. If the amendment request by the customer is approved our support team will guide on the difference amount to be paid to the driver to make the amendment a reality. This amount has to be paid immediately to the driver in cash after our team makes an amendment, failure to do so will not make the requested amendment a reality.
For all travel types (round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, parking charges, night charges, and any other charges applicable as mentioned on the voucher./p>
Transfers with unspecified distance coverage will only include one-way transfer either from an airport or railway station to a single location or vice versa. Pickups or drops from multiple locations are not included in such bookings.
Holistic Facility Management cannot be held accountable for any loss, damage, physical injury, etc suffered by the customer while availing its services.
In case of any misconduct or misbehavior by the driver, the customer should immediately report to the support team of Holistic Facility Management @ 9979549457 and share the experience while mentioning the booking reference number.
Holistic Facility Management cannot be held accountable for any loss, damage, or delay suffered by the customer due to force majeure events.
In no event, does the entire liability of Holistic Facility Management for any loss or damage arising due to cab services or in the case of a valid refund claim shall not exceed the booking amount paid by the customer.
In case of any dispute, parties agree to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
YOUR VISITATION, USE, AND/OR REGISTRATION AS A CUSTOMER ON THIS SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY AT ANY TIME. YOUR CONTINUED USE AFTER SUCH CHANGES HAVE BEEN MADE INDICATES YOUR CONTINUED AGREEMENT TO THE POLICY INCLUDING ALL CHANGES. IT IS THEREFORE YOUR RESPONSIBILITY TO CHECK BACK REGULARLY FOR UPDATES TO THIS POLICY.
INFORMATION THAT WE COLLECT
We collect two categories of information from you. The first type is personal information that you actively choose to disclose (“Active Information”) and the second type is anonymous aggregate information collected in a manner not visible to you or others visiting our Site (“Passive Information”).
ACTIVE INFORMATION
When ordering or registering on our Site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously. In providing this Active Information, you consent and agree that you may be contacted by with respect to information related to the Site and/or information regarding our or third parties products and services. If you provide personally identifiable data to us, you may later elect to have that information deleted from our files, or kept from being used for purposes other than for the service requested, by following the opt-out procedures set forth below.
PASSIVE INFORMATION
We collect Passive Information related to your activity on our Site. Whether or not you register on the Site, we record information relating to your use of the Site, such as the information you click on, your browser type, IP address, referring URL, and timestamp information. If you are logged in, we may associate this information with your account. We use this type of information to administer the Site and provide the highest possible level of service to you. We may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. You cannot be identified from this aggregate information.
USE OF YOUR INFORMATION
Your personally identifiable information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We also reserve the unequivocal right to release all your information, to the maximum extent permitted by law (both Active Information and Passive Information) in the event that: (1) we believe that the Site is being or has been used to commit unlawful acts; (2) the information is subpoenaed or otherwise required in a court proceeding; (3) you violate or breach an agreement with the Site including, but not limited to, this Privacy Policy; (4) you have submitted fraudulent or otherwise invalid information to this Site; (5) we believe that you may harm, or have harmed, the property or other rights of us, our members, our employees, the Site’s other Users or any other third party; (6) we are sold to or otherwise acquired by any individual, entity or organization (i.e. to a successor entity in the event of sale of the business, including merger, bankruptcy or other ownership change); or (7) when we otherwise deem it necessary or appropriate.
ACCESS/ACCURACY
To the extent that you do provide us with personally identifiable information, strives to maintain the accuracy of this information. Where we collect personally identifiable information from you on the Internet, our goal is to provide a means to contact us should you need to update or correct that information. If for any reason those means are unavailable or inaccessible through the Site, you may send updates and corrections about your personally identifiable information to holisticfacilitymanagement@gmail.com and we will make reasonable efforts to incorporate the changes in the information that we hold as soon as practicable.
SECURING ACTIVE AND PASSIVE INFORMATION
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We do take reasonable efforts to secure your retained personal information. Efforts we may take to ensure security include but are not limited to monitoring our network and data for intrusions. We also use industry-accepted standards to protect your information, including SSL encryption when transmitting sensitive information. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means. You hereby acknowledge thatsaitravelsahmedabad.com is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
USE OF COOKIES
We use cookies to store users’ preferences and to record session information, for purposes including ensuring that users are not repeatedly offered the same advertisements and customizing any newsletter, advertising, and Web page content based on browser type and user profile information. You may disable cookies by adjusting the settings on your Web browser. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set – each browser is different, you may wish to review the “Help” menu of your browser to learn how to change your cookie preferences. Please note, however, that you may be required to enable cookies in order to use the functions contained on our Site. Please also note that we may allow third-party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers’ use of cookies is subject to their own privacy policies, not our Privacy Policy.
THIRD-PARTY ADVERTISING
Advertisements that appear on the Site are sometimes delivered (or “served”) directly to users by third-party advertisers. They automatically receive your IP address when this happens. These third-party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and “web beacons” to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. does not have access to or control of the cookies that may be placed by the third-party advertisers. Third-party advertisers have no access to your contact information stored on the Site unless you choose to share it with them. This Privacy Policy covers the use of cookies by and does not cover the use of cookies or other tracking technologies by any of its advertisers.
LINKS
may contain links to third-party Web sites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party Web sites. Although we have no responsibility or liability for the content and activities of these linked sites, we nonetheless seek to protect the integrity of our site and welcome any feedback about these sites.
CHILDREN
In compliance with the Children’s Online Privacy Protection Act (COPPA), is not directed at or designed to attract children. Accordingly, we do not knowingly or intentionally collect personally identifiable information from anyone we know to be under 18 years of age.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
TERMS OF USE
Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site at https://www./privacy-policy.php
CONTACT US & OPTING-OUT
Opt-In/Opt-Out: To sign up to , For support call 9979549457 or email holisticfacilitymanagement@gmail.com. Message and data rates may apply. 2-5 messages to the user per booking. All tracking automatically ceases once the selected tracking period ends; selected tracking will not exceed seven (7) days.
For more information, or if you have questions or concerns regarding ’s Privacy Policy, or you wish to opt-out as provided above in this policy, you may email us at holisticfacilitymanagement@gmail.com or you can send correspondence to the following address:Holistic Facility Management, B-18, Amrapali Shopping Mall, Iscon Ambli Road, Ahmedabad , Gujarat - 380058 – India
LOCATION PRIVACY POLICY
Last Updated: 19 March 2022 Account Holder (customer) and Mobile User (driver) privacy is extremely important to us at Holistic Facility Management (“”). Location coordinates are obtained only after the mobile phone user has agreed to and opted-in to use this Service.
CHANGES TO LOCATION PRIVACY POLICY
In the case of any change to this Location Privacy Policy, we will post the change here with a new “Last Updated” date at the top of this document.
YOUR CONSENT
By using the Site and Service you consent to this Location Privacy Policy, our (general) Privacy Policy, and our Terms of Use, all of which are available on the Site and all of which apply to you. You consent to any changes by using this Site following any change to the “Last Updated” date above.
YOUR CONSENT
Location coordinate data (latitude, longitude, and radius) will only be obtained when a registered Mobile User has authorized or opted-in to the Service. The agreement process is commenced by a registered Account Holder enrolling a mobile device. The temporary end-user enrollment process begins by sending an Opt-In SMS text message to the Mobile User who owns and/or controls the mobile device. The Mobile User then accepts this agreement by replying YES to a short-code via SMS text message. At any time the registered Mobile User can cancel the Service’s ability to obtain their location coordinates by replying STOP to a short-code SMS text message. Message and data rates may apply.
OPT-OUT
Account-holders and/or Mobile Users may cancel the application’s ability to obtain location coordinate data by following the instructions within their account Terms of Use and as follows: Opt-In/Opt-Out: To sign up to , text YES to 9979549457. To Cancel text STOP to 9979549457. For support text HELP to 9979549457 or call 9979549457 or email holisticfacilitymanagement@gmail.com Message and data rates may apply. 2 messages per shipment/trip. All tracking automatically ceases once the selected tracking period ends; selected tracking will not exceed seven (7) days.
LINKS
may contain links to third-party Web sites to which we have no affiliation. Except as set forth herein, we will not share your personal information with those third parties and are not responsible for their privacy practices. It is your responsibility to read and understand the privacy policies on all such third-party Web sites. Although we have no responsibility or liability for the content and activities of these linked sites, we request any information pertaining to these sites’ privacy practices.
USE OF LOCATION INFORMATION
Location data will be used solely to provide a registered Account Holder with position information according to the account Terms of Use. All customer data will be used only by to provide the Account Holder and any other users authorized by the Account Holder with location information and/or any analytical data derived from location information. We will not pass -on or re-sell your data to any third party. Location coordinate data is transmitted via SSL technology into password-protected servers. Location information is retained on our system for up to one year. Important Message from your Cellular Provider (AT&T, Sprint, T-Mobile, Verizon Wireless, and others). This is not a Cellular Provider application. If you use this application, it may require your Cellular Provider to disclose your customer information, including Mobile Phone Location Information, to the application provider or some other third party. By providing your consent, you authorize your Cellular Provider to disclose your information to third parties to enable this application. Check the application’s terms of use and the policies for more information about how the application will collect, access, use or disclose your information. Terms of use and other policies usually are available on the application provider’s website.
If you aren’t comfortable with the application’s policies, don’t use it. You acknowledge and agree that (1) your relationship with the application provider is separate from your relationship with your Cellular Provider; (2) your Cellular Provider is not responsible for this application; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses, liabilities or expenses arising from or attributable to this application or the acts or omissions of the application provider.
CONTACT US
If there are any questions regarding this Location Privacy Policy or the Service, you may contact us using the information below:
Email: holisticfacilitymanagement@gmail.com
Write: B-18, Amrapali Shopping Mall, Iscon Ambli Road, Ahmedabad , Gujarat - 380058 – India
Call: 9979549457
